Information We Collect
To process orders smoothly and offer personalized shopping experiences, we may collect the following details:
- Personal Information: Full name, active 11-digit mobile number, and accurate delivery destination.
- Contact Details: Optional email address for digital order confirmations and receipts.
- Technical & Security Data: IP address, device specifications, browser type, and interaction logs to prevent fraudulent transactions and cyber attacks.
- Order History: Purchased items, order frequency, delivery logs, and verified reviews.
How We Use Your Information
We use customer data strictly for lawful and essential e-commerce purposes, including:
- Fulfilling, shipping, and delivering purchases to your exact delivery address.
- Sending live SMS and phone call order status notifications and courier dispatch tracking.
- Responding quickly to customer inquiries, complaints, and replacement requests.
- Maintaining platform safety, authenticating customer orders, and filtering fake requests.
Third-Party Data Sharing
We strictly maintain a zero-tolerance policy against selling, leasing, or trading your personal data to external marketers or advertisers. Essential shipping details (recipient name, phone number, destination) are shared solely with certified courier logistics partners (e.g., Steadfast Courier) to accomplish doorstep parcel delivery.
Data Security & Retention
Our platform incorporates SSL encryption, secured databases, and multi-layer firewall infrastructure. Authorized personnel only have controlled access to fulfill customer orders and prevent unauthorized information exposure.
Cookie & Session Policy
We employ browser cookies and session tokens solely to preserve active shopping cart items, facilitate checkout, and analyze general site traffic performance. You can disable or wipe cookies through your browser preferences at any moment.